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Canidae Headquarters Report

Marci on Health - Tue, July 08 2008

I just got off the phone with the Canidae head office. The very nice person I spoke with verified that Diamond is going to manufacture Canidae. They are aware that Diamond had been involved with the recalls. They outgrew their old manufacturer (they don't own manufacturing facilities themselves, and never had). After significant research and agreements with Diamond for tight testing and reporting requirements (tests done every 30 minutes, tests done on every batch, with daily reports to Canidae), Canidae chose Diamond because they would agree to Canidae's stringent testing, manufacutring, ingredient, and reporting requirements. The Canidae representative also indicated that there are assurances against cross contamination. She provided me with more details, but I didn't get it all written down. I believe that we will stay with Canidae at this point in time. Should you wish to call and verify my information, you can call 1-800-398-1600, and choose the customer service prompt.

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